Study on SMEs Business Process Reengineering in E-commerce Environment

zhaohui liu


The purpose of this article is to study the concrete way for small to medium enterprises(SMEs) to reengineer its business process in the E-commerce environment. Following the organization structure design principle, the concrete countermeasures of reengineering business process are proposed from the following aspects. From the aspect of organization structure, re-integrate the existing department, outstanding information department function; from the aspect of decision making mechanism, empower to workers sufficiently; from the aspect of organization run, establish the trust mechanism, information share mechanism, principal-agent mechanism and benefit share mechanism. Finally, the validity of proposed reengineering project has been verified through an actual example.


countermeasures;E-commerce;Process reengineering;SMEs

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